Frequently Asked Questions


Know your Firmware Version

It is very easy to know the firmware. example: V200R001B110D20SP80C420  V = Version R = Release B = Build D = Debug SP = Service Pack C = Customization Hence, it will be

How do I know my firmware and Web UI Version?

You can easily check the firmware and web UI of your router by using our specially designed app named Huawei Tool. Close all programs that might be using the modem. Login to the tool and click on auto detect. The tool will automatically extract the information from your device and display all the details of your router.

What is an IMEI Number?

An IMEI number is a unique identification number assigned to the devices which have the ability to communicate with each other. It is unique for each and every router and consists of 15 digits.

Will it be free? or do I have to pay for it?

Yes, Right now it is completely free.

What is Remote Unlocking?

One of our team members will unlock your device if you have the problem in unlocking your unit.

How do I get the Unlock Code?

Comment with the device details or email us the details of your device to get your unlock code.

How can I unlock my router?

Different routers/modem have different methods to unlock, So it depends on the router/modem on how it will be unlocked.

Do I require any Technical Knowledge?

Not at all, you just need a PC/Laptop and knowledge of using it.

What are the main advantages of router unlocking?

  • Ability to use any operator SIM card in that unlocked device.
  • Ability to take advantage of roaming services offered by major networks.
  • A possibility of enabling more frequencies allowing to use your router in more countries.